How can we help you today?
Mobius for QuickBooks Online
Start Here
- Gozynta Mobius Demo
- QuickBooks Online System Requirements
- Gozynta Mobius - Setup Guide for QuickBooks Online
- How do I login to Gozynta Mobius for QuickBooks Online?
- I'm new! How do I set up Gozynta Mobius for QuickBooks Online?
Configuration
- How do I configure Gozynta Mobius?
- Recommended Configuration Steps
- Custom security role
- How to Create your API Member for Mobius
- ConnectWise PSA Configuration
FAQ
- Gozynta FAQs
- How does Mobius compare with WiseSync?
- How do I sign up for Gozynta Mobius for QuickBooks Online?
- How do I prevent specific invoices/expenses/POs from being batched? How do I clear old transactions in ConnectWise PSA?
- How do I update my payment information?
Troubleshooting
- How do I unbatch an invoice, expense, or PO?
- The connection was made and is owned by another user
- The connection to QuickBooks Online is no longer active.
- A payment is not syncing to an invoice in ConnectWise PSA.
- Gozynta Mobius is not syncing GL entries to QuickBooks Online
Help! I received an error!
- I received a Warning saying an Item is already mapped to a different GL Account. What does this mean?
- Account was not specified
- The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name
- AutoSync Disconnected
- Business Validation Error: There is no account associated with the item
Best Practices
Release Notes & Updates
Mobius Connect Legacy
Dynamics 365
- User Guide for Mobius Connect for Dynamics 365
- How do I get Mobius Connect for Dynamics 365 Business Central?
- During Creating Sales Invoice...The Sales Header does not exist. Identification fields and values: Document Type='Quote',No.='
- I changed my GL accounts but it isn't showing up on my invoices...
- What data is brought over from ConnectWise PSA to Dynamics 365
Dynamics NAV
- User Guide for Mobius Connect for Dynamics NAV
- How do I get Mobius Connect for Dynamics NAV
- What is the oldest version of Dynamics NAV that we support?
- During Creating Sales Invoice...The Sales Header does not exist. Identification fields and values: Document Type='Quote',No.='
- I changed my GL accounts but it isn't showing up on my invoices...
Dynamics SL
Sage 50 UK
- User Guide for the Sage 50 UK Mobius Connect Legacy Integration
- How do I install Mobius Connect for Sage 50 Accounts (UK)?
- Where I should install Sage?
- What I should consider before the installation call?
- Third Party Activation is not enabled.
Sage 50 CAN
- User Guide for Mobius Connect for Sage 50 (Canada)
- How do I install Mobius Connect for Sage 50 Simply Accounting (Canada)?
- Where I should install Sage?
- The Expense account '' for item '' is not assigned Expense account class in Sage 50. Assign this account as an Expense account class before pushing to Sage.
- During Creating Invoice... Quantity exceeds the available stock on hand at Primary location. Available quantity of [item] in units of [units]: 0.0000
Sage 50 US
- User Guide - Mobius Connect for Sage 50 US
- How do I download Mobius Connect for Sage 50 US
- Where I should install Sage?
- What I should consider before the installation call?
- The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
Sage 300
- User Guide for Mobius Connect for Sage 300
- How do I get Mobius Connect for Sage 300?
- Performance issues
- How to gather logs for .NET integrations
- It appears that the Sage 300 .NET libraries are not installed. Please install or reinstall the Sage 300 workstation, and ensure that the 'AccPac .NET Libraries' or 'Sage 300 .NET Libraries' option is checked.
Acomba
Mobius General Legacy Troubleshooting
- My network is restricting installation and/or updates.
- How do I remove Unposted Expenses in ConnectWise PSA?
- What versions do you support?
- Unable to retrieve application files. Files corrupt in deployment.
- An error occurred while attempting to connect to ConnectWise: Error accessing accounting API.