Invalid Tax Rate : Invalid tax rate id - #
There have been some cases reported where some of the Products will map but some will not. In this case you will want to take the total invoice amount and start deducting line items in the GL Entries Tab. If the Revenue Lines, Revenue-Agreements, Revenue-Agreements Products, and tax lines do not add up to the total, you are also affected by this issue.
ConnectWise has announced the the patch will be released on January 10, 2024 at 9:00 PM EST
When this issue is released, follow the steps below to update GL Entries:
- Verify the Invoice is closed and not batched over.
- Navigate to Finance > Accounting Interface.
- Navigate to the Invoices tab and select all invoices.
- Select Actions > Update GL entries.
After completing these steps, GL Entries should be updated again on the invoice selected.