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Troubleshooting

  • My network is restricting installation and/or updates.
  • How do I remove Unposted Expenses in Manage?
  • What versions do you support?
  • Unable to retrieve application files. Files corrupt in deployment.
  • An error occurred while attempting to connect to ConnectWise: Error accessing accounting API.
  • Application cannot be started. Contact the application vendor.
  • To run this application, you first must install one of the following versions of the .NET Framework
  • Cannot download the application. The application is missing required files. Contact application vendor for assistance.
  • Data files are wrong version.
  • Retrieving the COM class factory for component with CLSID {822F6971-7E17-4C51-9CBC-A01B25D534C1} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).​
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