Partial Expense Syncs - Known ConnectWise API Issue

 

Summary

There is a known issue in the ConnectWise API where sometimes a few expenses that are part of an expense batch won't sync over to QuickBooks Online. We are working with the ConnectWise team for the issue in the API to be fixed.

 

Current Workaround 

1) Navigate to the missing expense(s) in ConnectWise. Select More>>Unbatch


2) Navigate to Mobius and sync the expense. The expense should now appear in QuickBooks Online.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.