Encountered ConnectWise API Error: 400: payment object is invalid
This error is given when payment method given is not accepted by ConnectWise PSA. ConnectWise only accepts payments and credit memos as acceptable payment methods
- Negative down payment to offset the original down payment will not be accepted
- Invoices with a negative value will not be accepted
Please check the invoice being generated. Miscellaneous and down payment invoices will not be be able to be applied to an active invoice. Please generate a Special Invoice as a Credit Memo Type.
Please review the following articles on how Credit Memo's are handled.