Troubleshooting
- Void payment in QuickBooks Online still shows in Manage
- When attempting to provide ConnectWise credentials to Mobius Connect, the error message "The SSL certificate for the ConnectWise server is missing or invalid: a secure connection cannot be made with this server." is given.
- When attempting to provide ConnectWise credentials to Gozynta Mobius, the error message "Invalid member password" is given.
- The account '' was found on one or more transactions, but was not found in QuickBooks Online.
- When running a batch, the error message "The terms code "" was found on one or more transactions, but was not found in QuickBooks Online" is given.
- Some of my invoices didn't sync to QuickBooks Online, how do I tell why?
- When running a batch, the error message “The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name” occurs.
- "Non-Taxable Invoice requires Exempt Sales Tax Code"
- Business Validation Error: There is no account associated with the item ''. Is it marked for purchase and has an account associated with it?
- The reports in QuickBooks Online do not seem to match the GL in ConnectWise Manage.