Why didn't my payments sync back to Connectwise from QuickBooks Online?

It is important to note that if there are multiple errors in batches for Auto-Sync in Mobius, auto-sync can turn off causing payments to not sync back to Connectwise from QuickBooks Online. However, there is a fix for this. 

In Mobius, navigate to Run New Batch>>Run Payment Sync and select the date where you've noticed missing payments. The payments will start syncing back.


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