Back in September of 2018, we became Gozynta and with that we changed our existing app site to our new server. We kept them both running for a while and notified our partners to update their app with the new site. Now the old site is no more, but Mobius Connect is at it's new home at: https://app.mobius-connect.com
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- The connection was made and is owned by another user
- How do you handle synching credit memos back into Manage
- Quantity on Hand is not enabled
- Mobius Connect is not syncing GL entries to Quickbooks Online
- "The service revenue account 'Sales Tax Payable' was given to be used in a transaction. However, no account with that name was found in your Quickbooks Online Company"
- “’amount' : _parse_decimal(expense.find('./GL_Amount').text), TypeError: Cannot convert None to Decimal”
- The connection to QuickBooks Online is no longer active.
- Member not found in ConnectWise database.
- A payment is not syncing to an invoice in ConnectWise Manage.
- When attempting to provide ConnectWise credentials to Mobius Connect, the error "Failed to parse: https:" is given.
- Void payment in Quickbooks QBO still shows in Manage
- When attempting to provide ConnectWise credentials to Mobius Connect, the error message "The SSL certificate for the ConnectWise server is missing or invalid: a secure connection cannot be made with this server." is given.
- When attempting to provide ConnectWise credentials to Mobius Connect, the error message "Invalid member password" is given.
- The account '' was found on one or more transactions, but was not found in QuickBooks Online.
- Some of my invoices didn't sync to QBO, how do I tell why?
- When running a batch, the error message "The terms code "" was found on one or more transactions, but was not found in QuickBooks Online" is given.
- When running a batch, the error message “The name supplied already exists. Another Customer, Vendor, or Employee is already using this name. Please use a different name” occurs.
- "Non-Taxable Invoice requires Exempt Sales Tax Code"
- Business Validation Error: There is no account associated with the item ''. Is it marked for purchase and has an account associated with it?
- The reports in QuickBooks Online do not seem to match the GL in ConnectWise Manage.
- 'NoneType' object is not iterable.
- I chose the Condensed Invoice Option, but detail is still going into QuickBooks Online.
- QueryParserError: Invalid content. Lexical error
- QBO is showing I have tax exempt invoices but I don't have any! Why is this happening?
- How do I remove $0 invoices in Manage?
- Why are my transactions being broken up in different batches?
- The name supplied already exists. : Another product or service is already using this name. Please use a different name.
- How do I unbatch an invoice?
- Can someone help me????
- Everything used to sync but now it is saying that accounts don't exist that used to be there! What's going on?